--- title: Facebook Trending Controversy Has Deeper Roots description: Is Facebook an impartial platform, or a curated guide to the news of the day? canonical: https://time.com/4324894/facebook-trending-controversy/ author: Alex Fitzpatrick article:opinion: true article:content_tier: free article:published_time: 2016-05-10T22:02:04.000Z article:modified_time: 2026-04-13T08:49:58.500Z article:section: Ideas og:title: This Is the Real Problem With Facebook's Controversial Feature og:description: It isn't about bias, it's about strategy og:url: https://time.com/4324894/facebook-trending-controversy/ og:site_name: TIME og:image: https://static.time.com/v3/assets/bltea6093859af6183b/blte0752640ab44347b/69877890e53aba350f4d6e2b/iphone-social-apps-facebook.jpg?branch=production&width=3840&quality=75&auto=webp&crop=16:9 og:image:width: 1200 og:image:height: 675 og:image:alt: TIME.com stock photos Social Apps iPhone Facebook og:type: article twitter:card: summary_large_image twitter:title: This Is the Real Problem With Facebook's Controversial Feature twitter:description: It isn't about bias, it's about strategy twitter:image: https://static.time.com/v3/assets/bltea6093859af6183b/blte0752640ab44347b/69877890e53aba350f4d6e2b/iphone-social-apps-facebook.jpg?branch=production&width=3840&quality=75&auto=webp&crop=16:9 ---  # This Is the Real Problem With Facebook's Controversial Feature  by [Alex Fitzpatrick](https://time.com/author/alex-fitzpatrick/)  ## Alex Fitzpatrick May 10, 2016 10:02 PM UTC  Elizabeth Renstrom for TIME  by [Alex Fitzpatrick](https://time.com/author/alex-fitzpatrick/)  ## Alex Fitzpatrick May 10, 2016 10:02 PM UTC Is Facebook an impartial platform, or a curated guide to the news of the day? The world’s biggest social network wants it both ways. It’s about to realize that’s easier said than done. Technology news site Gizmodo [reported](http://gizmodo.com/want-to-know-what-facebook-really-thinks-of-journalists-1773916117) last week that Facebook’s “Trending Topics” section, ostensibly a collection of the most widely-shared stories on the social network, involves more human intervention than previously thought. In a follow-up [story](http://gizmodo.com/former-facebook-workers-we-routinely-suppressed-conser-1775461006) Monday, an unnamed source told Gizmodo that Trending Topic team members prevented some popular conservative issues from appearing in the module. (Facebook [denies this](http://time.com/4324393/facebook-trending-topics-manipulation/).) Predictably, this story has alarmed conservatives and media reporters alike. Let’s set aside the fact that it’s unclear how many Facebook users even pay attention to Trending Topics, which sits in a sidebar on Facebook’s desktop interface and is completely buried in its mobile app. Let’s also establish that Gizmodo’s reporting has nothing at all to do with [News Feed](http://time.com/3950525/facebook-news-feed-algorithm/), the reason most of Facebook’s billion-plus users come to the site. **Read more:** [It’s time Facebook came clean about how it picks what you read](http://time.com/4323647/facebook-trending/) Gizmodo’s reporting is still a big deal, because Facebook wields a potentially enormous amount of power in steering the national conversation. More than 60% of Facebook users say they get news from the site. Media outlets (like TIME) increasingly rely on Facebook as a source of traffic. Facebook also has a history of [tinkering](http://time.com/2950888/facebook-news-feed-experiment-sorry/) with what we see on the site, often without transparency. Some people [think](http://gizmodo.com/facebook-employees-asked-mark-zuckerberg-if-they-should-1771012990) that a malevolent Facebook could easily tip this year’s presidential election in one candidate’s favor. That’s in part why Republican Sen. John Thune is now [demanding](http://talkingpointsmemo.com/livewire/john-thune-inquiry-facebook) Facebook answer questions about the report. The real problem with Facebook’s Trending Topics isn’t that it’s subject to human bias. The problem is that Trending Topics is a feature that wants to be two things at once. To Facebook users, it appears to be a list of popular news stories being shared on the site at a given point in time. To Facebook’s employees, the feature is an opportunity for the company to exhibit its bona fides as a reliable news source. It gives the company a place to point and exclaim, “Look, news!” While investors are largely pessimistic about Twitter, this is one space where it still leads Facebook. The issue is that those two functions work against each other. If Trending Topics was truly a list of what’s popular on Facebook, it would likely be little more than celebrity videos and reports of animals escaping from the zoo. That, of course, wouldn’t make Facebook look like a hard news destination. But having human curators separate the wheat from the chaff naturally introduces bias. Curation is simply bias in action. This inherent tension invites problems for a place where Americans are now [spending](http://www.nytimes.com/2016/05/06/business/facebook-bends-the-rules-of-audience-engagement-to-its-advantage.html) 50 minutes every day. Where does Facebook go from here? Perhaps it can learn a lesson from Google. [Google Trends](https://www.google.com/trends/) is a publicly accessible look at the most popular search terms at any given moment. It’s a window into the zeitgeist that can be at once fascinating, terrifying and depressing. But most importantly, it’s objective: Google has no strategic need to filter what’s shown there. (It should be said that Google has shown interest in being more like Facebook, particularly with its failed Google Plus social network.) If Facebook wants to keep Trending Topics in place, it might be time for the feature to, like Google Trends, show what’s really popular on the platform. ```json [{"@context":"https://schema.org","@type":"OpinionNewsArticle","@id":"https://time.com/4324894/facebook-trending-controversy/","mainEntityOfPage":{"@type":"WebPage","@id":"https://time.com/4324894/facebook-trending-controversy/"},"headline":"This Is the Real Problem With Facebook's Controversial Feature","datePublished":"2016-05-10T22:02:04.000Z","dateModified":"2026-04-13T08:49:58.500Z","description":"It isn't about bias, it's about strategy","url":"https://time.com/4324894/facebook-trending-controversy/","keywords":["Social Media","Tech","facebook"],"thumbnailUrl":"https://static.time.com/v3/assets/bltea6093859af6183b/blte0752640ab44347b/69877890e53aba350f4d6e2b/iphone-social-apps-facebook.jpg?branch=production&width=1200&quality=75&auto=webp&crop=1200:675&height=675","author":[{"@type":"Person","name":"Alex Fitzpatrick","jobTitle":null,"url":"https://time.com/author/alex-fitzpatrick/"}],"articleSection":"Ideas","image":[{"@type":"ImageObject","url":"https://static.time.com/v3/assets/bltea6093859af6183b/blte0752640ab44347b/69877890e53aba350f4d6e2b/iphone-social-apps-facebook.jpg?branch=production&width=1200&quality=75&auto=webp&crop=1200:675&height=675","width":1200,"height":675,"headline":"TIME.com stock photos Social Apps iPhone Facebook","caption":"TIME.com stock photos Social Apps iPhone Facebook","creditText":"Elizabeth Renstrom for TIME","representativeOfPage":true}],"publisher":{"@type":"Organization","name":"Time","url":"https://time.com/","logo":{"@type":"ImageObject","url":"https://time.com/images/logo.png","width":528,"height":156},"foundingDate":"March 3, 1923","sameAs":["https://www.facebook.com/time","https://www.instagram.com/time/?hl=en","https://twitter.com/time","https://www.pinterest.com/timemagazine"]}},{"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"item":{"@id":"/section/ideas/","name":"Ideas"}},{"@type":"ListItem","position":2,"item":{"@id":"/tag/social-media/","name":"Social Media"}},{"@type":"ListItem","position":3,"item":{"@id":"https://time.com/4324894/facebook-trending-controversy/","name":"This Is the Real Problem With Facebook's Controversial Feature"}}]}] ```