--- title: Starbucks Lawsuit Claims Iced Coffee Has Too Much Ice description: For Stacy Pincus, an Illinois woman who is filing a lawsuit against Starbucks, there's such a thing as too much ice. canonical: https://time.com/4313915/starbucks-lawsuit-iced-coffee-ice/ author: Maya Rhodan article:opinion: false article:content_tier: free article:published_time: 2016-05-02T11:49:44.000Z article:modified_time: 2026-04-13T07:32:01.634Z og:title: Someone Is Suing Starbucks Because Its Iced Coffee Has Too Much... Ice og:description: The lawsuit seeks about $5 million og:url: https://time.com/4313915/starbucks-lawsuit-iced-coffee-ice/ og:site_name: TIME og:image: https://static.time.com/v3/assets/bltea6093859af6183b/bltcad1417de94526d6/6988915e428a9e89a9cd2730/gettyimages-108363693.jpg?branch=production&width=1200&quality=75&auto=webp&crop=16:9 og:image:width: 2345 og:image:height: 1319 og:image:alt: Starbucks To Announce Quarterly Earnings og:type: article twitter:card: summary_large_image twitter:title: Someone Is Suing Starbucks Because Its Iced Coffee Has Too Much... Ice twitter:description: The lawsuit seeks about $5 million twitter:image: https://static.time.com/v3/assets/bltea6093859af6183b/bltcad1417de94526d6/6988915e428a9e89a9cd2730/gettyimages-108363693.jpg?branch=production&width=1200&quality=75&auto=webp&crop=16:9 ---  # Someone Is Suing Starbucks Because Its Iced Coffee Has Too Much... Ice > Sponsored content. Supplied in partnership with TIME. 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The Brief is available free at time.com/newsletters, where readers can select it along with any of TIME's other six newsletters. There is no subscription required to receive it. #### Is The Brief free? Yes. The Brief is a free daily email newsletter from TIME. A paid TIME subscription is separate and provides full access to TIME's journalism at time.com/subscribe-agent. #### Who writes The Brief? The Brief is led by editor Richard Hall and draws on reporting from TIME's newsroom. Every edition is assembled by TIME editors rather than generated automatically. by [Maya Rhodan](https://time.com/author/maya-rhodan/) ## Maya Rhodan May 2, 2016 11:49 AM UTC  A Starbucks Corp. iced caramel macchiato is displayed for a photograph at a Starbucks coffee shop in San Francisco, California, U.S., on Tuesday, Jan. 25, 2011\. Bloomberg—Bloomberg via Getty Images A Starbucks Corp. iced caramel macchiato is displayed for a photograph at a Starbucks coffee shop in San Francisco, California, U.S., on Tuesday, Jan. 25, 2011\. Bloomberg—Bloomberg via Getty ImagesBloomberg—Bloomberg via Getty Images by [Maya Rhodan](https://time.com/author/maya-rhodan/) ## Maya Rhodan May 2, 2016 11:49 AM UTC For Stacy Pincus, an Illinois woman who is [filing a lawsuit against Starbucks](http://money.cnn.com/2016/05/02/news/companies/starbucks-ice-lawsuit/index.html), there’s such a thing as [too much ice](http://www.courthousenews.com/2016/04/29/class-says-starbucks-iced-drinks-stiff-consumers.htm). Pincus is suing the coffee behemoth for $5 million because, she says, there’s too much ice in the chain’s iced coffee drinks. She’s hoping to represent any customer who has ordered an iced drink from Starbucks in the past decade, the [_Courthouse News Service_](http://www.courthousenews.com/2016/04/29/class-says-starbucks-iced-drinks-stiff-consumers.htm)reports. “Starbucks is advertising the size of its Cold Drink cups on its menu, rather than the amount of fluid a customer will receive when they purchase a Cold Drink—and deceiving its customers in the process,” the suit claims. In response, Starbucks says when customers order cold drinks they expect them to be, well, cold. “Our customers understand and expect that ice is an essential component of any ‘iced’ beverage. If a customer is not satisfied with their beverage preparation, we will gladly remake it,” a Starbucks spokesperson told [_CNN Money_](http://money.cnn.com/2016/05/02/news/companies/starbucks-ice-lawsuit/index.html). ```json [{"@context":"https://schema.org","@type":"NewsArticle","@id":"https://time.com/4313915/starbucks-lawsuit-iced-coffee-ice/","mainEntityOfPage":{"@type":"WebPage","@id":"https://time.com/4313915/starbucks-lawsuit-iced-coffee-ice/"},"headline":"Someone Is Suing Starbucks Because Its Iced Coffee Has Too Much... 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