TIME Aviation

American Airlines Sues Gogo Over In-Flight Wi-Fi Speed

The lawsuit affects about 200 of the airline's planes

It’s not just you: even American Airlines thinks their in-flight Wi-Fi is slow.

American Airlines sued in-flight Wi-Fi provider Gogo on Friday, contending the airline has received better offers from other internet companies, in a suit that could result in a change of the internet provider for about 200 of American aircrafts.

The lawsuit, which is not a termination notice, asks a judge to give Gogo official notice that American Airlines has received a better offer from a competitor. American Airlines is requesting a counter-offer from Gogo, a process established in the contract between both companies, according to the lawsuit.

Read more: American Airlines Is Bringing Back Free In-Flight Snacks

The lawsuit—filed in district court in Tarrant County, Texas—said ViaStat, which provides Wi-Fi for United Airlines and JetBlue flights, has faster in-flight service that improves on Gogo’s older system.

“We’ve notified Gogo of a competitor’s offering, and we will evaluate all of our options,” American Airlines spokesman Casey Norton said.

Gogo spokesman Steve Nolan said Gogo intends to submit a competing proposal to install its latest satellite technology, called 2Ku, on the fleet in question.

“We believe that 2Ku is the best performing technology in the market and look forward to discussing our offer with American,” Nolan said in a statement, adding that the company had no comment on the merits of the suit.

Gogo’s stock fell as much as 42% on Tuesday following news of the lawsuit, while ViaStat’s stock rose, climbing as much as 13% throughout the day.

 

Tap to read full story

Your browser is out of date. Please update your browser at http://update.microsoft.com


YOU BROKE TIME.COM!

Dear TIME Reader,

As a regular visitor to TIME.com, we are sure you enjoy all the great journalism created by our editors and reporters. Great journalism has great value, and it costs money to make it. One of the main ways we cover our costs is through advertising.

The use of software that blocks ads limits our ability to provide you with the journalism you enjoy. Consider turning your Ad Blocker off so that we can continue to provide the world class journalism you have become accustomed to.

The TIME Team