A student studying law in England is threatening to sue Nestle after buying a multi-pack of KitKats missing their signature wafers.
Saima Ahmad, 20, is seeking a lifetime supply of the chocolate snack, ITV News reports, claiming “monetary and emotional” loss.
The Kings College London student wrote a letter to Nestle explaining her issues. “The specific duty you owe in consistency in your manufacturing process. The failure to take due care in the manufacturing process resulted in a product being defective,” she said. “As a result I feel as though I have been misled to part with my money and purchase a product that is clearly different from what has been marketed by Nestle.”
Ahmad purchased the defective KitKat multi-pack for £2 ($2.88)
[ITV]
More Must-Reads From TIME
- Jane Fonda Champions Climate Action for Every Generation
- Biden’s Campaign Is In Trouble. Will the Turnaround Plan Work?
- Why We're Spending So Much Money Now
- The Financial Influencers Women Actually Want to Listen To
- Breaker Sunny Choi Is Heading to Paris
- Why TV Can’t Stop Making Silly Shows About Lady Journalists
- The Case for Wearing Shoes in the House
- Want Weekly Recs on What to Watch, Read, and More? Sign Up for Worth Your Time
Write to Eliana Dockterman at eliana.dockterman@time.com