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Woman Demands Lifetime Supply of KitKats After Buying Defective Pack

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A student studying law in England is threatening to sue Nestle after buying a multi-pack of KitKats missing their signature wafers.

Saima Ahmad, 20, is seeking a lifetime supply of the chocolate snack, ITV News reports, claiming “monetary and emotional” loss.

The Kings College London student wrote a letter to Nestle explaining her issues. “The specific duty you owe in consistency in your manufacturing process. The failure to take due care in the manufacturing process resulted in a product being defective,” she said. “As a result I feel as though I have been misled to part with my money and purchase a product that is clearly different from what has been marketed by Nestle.”

Ahmad purchased the defective KitKat multi-pack for £2 ($2.88)

[ITV]

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Write to Eliana Dockterman at eliana.dockterman@time.com