Uber Drivers Present Petition To Transport For London
An Uber driver poses for a photograph in an Uber t-shirt and holding a smart phone displaying the Uber app after delivering petitions to the Transport for London headquarters on December 22, 2015 in London, England. The Uber drivers formally handed in the petition, signed by over 205,000 people, to oppose proposals such as introducing minimum 5 minute waiting times.  Carl Court—Getty Images

Uber Users Are Complaining About Pricey New Year's Eve Rides

Jan 01, 2016

Some users of the popular ride-sharing app Uber had a rough morning when they checked just how much their New Year's Eve rides cost.

People took to social media on New Year's Day to complain that the company's surge pricing was too high—with some users reporting paying more than $200 for a ride.

Surge pricing is normal to users of the app. It can happen during rush hour or a big sporting event—anytime when the demand for drivers is greater than the number of vehicles on the road. Uber notifies customers before their ride that they will be paying a higher rate, and the company even warned before New Year's that rides would be unusually expensive during the holiday.

Split your fare with friends to help lower the cost of your trip this NYE. Cheaper rides? Cheers to that! ubr.to/nyeguide

Posted by Uber on Thursday, December 31, 2015

But on New Year's Eve, the surge pricing rate was as high as 9.9x the original cost of the ride, which had some users upset after they turned to the service to get home safely. Some complained online, while others poked fun at the situation, noting that if anyone had a good night it was their Uber drivers.


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