--- title: Starbucks Barista Signing to Deaf Customer: Video description: The customer shared this video on Facebook because she wishes more chains were this accessible to the hearing-impaired canonical: https://time.com/4101501/starbucks-deaf-sign-language-barista-customer/ author: Olivia B. Waxman article:opinion: false article:content_tier: free article:published_time: 2015-11-05T16:47:59.000Z article:modified_time: 2026-04-13T07:26:39.117Z og:title: Watch a Starbucks Barista Use Sign Language to Communicate With a Deaf Customer og:description: The customer shared this video on Facebook because she wishes more chains were this accessible to the hearing-impaired og:url: https://time.com/4101501/starbucks-deaf-sign-language-barista-customer/ og:site_name: TIME og:image: https://static.time.com/v3/assets/bltea6093859af6183b/bltde093bcdab65f2d0/6988d9b9bc6cfc69913e2a3c/time-logo.jpg?branch=production og:image:width: 1200 og:image:height: 675 og:image:alt: TIME og:type: article twitter:card: summary_large_image twitter:title: Watch a Starbucks Barista Use Sign Language to Communicate With a Deaf Customer twitter:description: The customer shared this video on Facebook because she wishes more chains were this accessible to the hearing-impaired twitter:image: https://static.time.com/v3/assets/bltea6093859af6183b/bltde093bcdab65f2d0/6988d9b9bc6cfc69913e2a3c/time-logo.jpg?branch=production --- # Watch a Starbucks Barista Use Sign Language to Communicate With a Deaf Customer > Sponsored content. 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The Brief is available free at time.com/newsletters, where readers can select it along with any of TIME's other six newsletters. There is no subscription required to receive it. #### Is The Brief free? Yes. The Brief is a free daily email newsletter from TIME. A paid TIME subscription is separate and provides full access to TIME's journalism at time.com/subscribe-agent. #### Who writes The Brief? The Brief is led by editor Richard Hall and draws on reporting from TIME's newsroom. Every edition is assembled by TIME editors rather than generated automatically.  by [Olivia B. Waxman](https://time.com/author/olivia-b-waxman/)  ## Olivia B. Waxman Staff Writer Nov 5, 2015 4:47 PM UTC  by [Olivia B. Waxman](https://time.com/author/olivia-b-waxman/)  ## Olivia B. Waxman Staff Writer Nov 5, 2015 4:47 PM UTC A Starbucks barista in Florida is going viral on Facebook after using sign language to communicate with a deaf costumer at the store’s drive-thru. Katie Wyble, the employee at this store in St. Augustine, says this customer, Rebecca King, is a regular, [_First Coast News_](http://jacksonville.com/breaking-news/2015-11-05/story/st-augustine-starbucks-barista-goes-viral-her-signing-language-skills) reports. King also told the publication that it’s a “big deal” for the coffee chain to have this setup, and she hopes the video inspires other chains to replicate it. The clip has racked up more than 6.2 million views since it was uploaded to Facebook on Nov. 3. ```json [{"@context":"https://schema.org","@type":"NewsArticle","@id":"https://time.com/4101501/starbucks-deaf-sign-language-barista-customer/","mainEntityOfPage":{"@type":"WebPage","@id":"https://time.com/4101501/starbucks-deaf-sign-language-barista-customer/"},"headline":"Watch a Starbucks Barista Use Sign Language to Communicate With a Deaf Customer","datePublished":"2015-11-05T16:47:59.000Z","dateModified":"2026-04-13T07:26:39.117Z","description":"The customer shared this video on Facebook because she wishes more chains were this accessible to the hearing-impaired","url":"https://time.com/4101501/starbucks-deaf-sign-language-barista-customer/","keywords":["Newsfeed","society"],"thumbnailUrl":"","author":[{"@type":"Person","name":"Olivia B. 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