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A Tesla Model S. Johannes Eisele—AFP/Getty Images

Tesla’s Elon Musk Responds to Consumer Reports Model S Criticism

Oct 22, 2015

Tesla CEO E lon Musk has an explanation for Consumer Reports’ findings that the Model S is unreliable: that was just the older cars.

Musk took to Twitter to defend his company Wednesday after the publication rescinded its recommendation for the Model S based on consumer surveys about reliability. Survey respondents noted issues with the Model S’s drivetrain, charging equipment and computerized center console, among other issues.

On Twitter, Musk said: “ Consumer Reports reliability survey includes a lot of early production cars. Already addressed in new cars.” He also noted that Consumer Reports had found that 97% of Tesla owners expect their next car to be from the company, denoting a high satisfaction rate.

Tesla’s stock dropped 9% following the Consumer Reports update.

Model S cars on the assembly line at the Tesla Factory in Fremont, Calif.Alexis Georgeson—Tesla
Model S cars on the assembly line at the Tesla Factory in Fremont, Calif.
Alexis Georgeson—Tesla
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