--- title: Guy makes video to prove lightbulb is broken description: And a potential film career to fall back on canonical: https://time.com/3951356/lightblub-broken-lifx-eric-galili/ author: Melissa Locker article:opinion: false article:content_tier: free article:published_time: 2015-07-09T18:19:39.000Z article:modified_time: 2026-08-04T07:48:22.218Z og:title: This Guy's Lightbulb Is Really Broken and He Has the Video to Prove It og:description: And a potential film career to fall back on og:url: https://time.com/3951356/lightblub-broken-lifx-eric-galili/ og:site_name: TIME og:image: https://static.time.com/v3/assets/bltea6093859af6183b/bltde093bcdab65f2d0/6988d9b9bc6cfc69913e2a3c/time-logo.jpg?branch=production og:image:width: 1200 og:image:height: 675 og:image:alt: TIME og:type: article twitter:card: summary_large_image twitter:title: This Guy's Lightbulb Is Really Broken and He Has the Video to Prove It twitter:description: And a potential film career to fall back on twitter:image: https://static.time.com/v3/assets/bltea6093859af6183b/bltde093bcdab65f2d0/6988d9b9bc6cfc69913e2a3c/time-logo.jpg?branch=production --- # This Guy's Lightbulb Is Really Broken and He Has the Video to Prove It ## Video: 5 Elements of A Viral Video [Watch (HLS stream): 5 Elements of A Viral Video](https://cdn.jwplayer.com/manifests/vgQtqA8c.m3u8) (1:31)  _Published 2015-06-22. 5 Elements of A Viral Video_ by [Melissa Locker](https://time.com/author/melissa-locker/) ## Melissa Locker Jul 9, 2015 6:19 PM UTC by [Melissa Locker](https://time.com/author/melissa-locker/) ## Melissa Locker Jul 9, 2015 6:19 PM UTC It’s a sad tale: A man bought a lightbulb, only to have it break. He notified the manufacturer’s customer service department and that’s when things went downhill. According to YouTube user [Eran C. Galili](https://www.youtube.com/channel/UCyKXg1GftNkXz4GHeaqDYOg), “My LIFX bulb stopped working, and as part of customer support, LIFX suggested that I send a ‘video that confirms the issue.'” While most consumers faced with this Kafkaesque task would likely give up and buy something else, Galili went big in the hopes of getting compensated. He created a compelling video of lightbulb-fueled drama complete with spaghetti western soundtrack and post-film credits. No word on whether Galili was able to get his money back for the bulb, but at least he has a film career to fall back on. \*\*An earlier version of this article misstated the name of the YouTube channel. It’s Eran C. Galili, not Eric C. Galili ```json [{"@context":"https://schema.org","@type":"NewsArticle","@id":"https://time.com/3951356/lightblub-broken-lifx-eric-galili/","mainEntityOfPage":{"@type":"WebPage","@id":"https://time.com/3951356/lightblub-broken-lifx-eric-galili/"},"headline":"This Guy's Lightbulb Is Really Broken and He Has the Video to Prove It","datePublished":"2015-07-09T18:19:39.000Z","dateModified":"2026-08-04T07:48:22.218Z","description":"And a potential film career to fall back on","url":"https://time.com/3951356/lightblub-broken-lifx-eric-galili/","keywords":["Newsfeed","viral","Viral video","Customer Service"],"thumbnailUrl":"","author":[{"@type":"Person","name":"Melissa Locker","jobTitle":"","url":"https://time.com/author/melissa-locker/"}],"articleSection":"","image":[],"publisher":{"@type":"Organization","name":"Time","url":"https://time.com/","logo":{"@type":"ImageObject","url":"https://time.com/images/logo.png","width":528,"height":156},"foundingDate":"March 3, 1923","sameAs":["https://www.facebook.com/time","https://www.instagram.com/time/?hl=en","https://twitter.com/time","https://www.pinterest.com/timemagazine"]}},{"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"item":{"@id":"/tag/time-section-newsfeed/","name":"Newsfeed"}},{"@type":"ListItem","position":2,"item":{"@id":"https://time.com/3951356/lightblub-broken-lifx-eric-galili/","name":"This Guy's Lightbulb Is Really Broken and He Has the Video to Prove It"}}]},{"@context":"https://schema.org","@type":"VideoObject","name":"5 Elements of A Viral Video","description":"5 Elements of A Viral Video","thumbnailUrl":"https://cdn.jwplayer.com/v2/media/vgQtqA8c/poster.jpg?width=720","uploadDate":"2015-06-22T13:42:30.000Z","contentUrl":"https://cdn.jwplayer.com/manifests/vgQtqA8c.m3u8","embedUrl":"https://time.com/3951356/lightblub-broken-lifx-eric-galili/","duration":"PT1M31S","potentialAction":{"@type":"SeekToAction","target":"https://time.com/3951356/lightblub-broken-lifx-eric-galili/?jw_start={seek_to_second_number}","startOffset-input":"required name=seek_to_second_number"}}] ```