iPhone Blue Screen, Restart, T-Mobile
T-Mobile US Inc. signage is displayed in the window of a retail store in Washington, D.C., on Oct. 23, 2014. Bloomberg via Getty Images

Some T-Mobile iPhone Users Say Their Phones Are Crashing

Jun 25, 2015

Some T-Mobile iPhone users on Wednesday are reporting a "blue screen of death" followed by their devices restarting.

Users flustered by the problem say their iPhones are displaying the ominous blue screen randomly for a split second, then rebooting, often at 10 to 30 minute intervals, MacRumors reports. iPhones that have experienced the issue so far include the iPhone 6 Plus, 6 and 5s across several versions of iOS 8.

Though T-Mobile has not addressed the issue publicly, some users speculate the issue may be a memory problem. The carrier's support staff has recommended to customers who call-in to try a hard reset. And if that doesn't work, customers should try clearing out old text messages, then restoring their iPhones to factory settings with iTunes.

T-Mobile has not yet responded to TIME's request for comment.

[MacRumors]

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