--- description: The flight staff stayed in hotels and was nowhere to be found title: United Airlines Customers Outraged After Being Put Up in Military Barracks image: https://static.time.com/v3/assets/bltea6093859af6183b/bltde093bcdab65f2d0/6988d9b9bc6cfc69913e2a3c/time-logo.jpg?branch=production --- * [Business](/section/business/) ## Business Update your preferences in [Account Settings](/account/preferences/) Close * [Aviation](/tag/aviation/) ## Aviation Update your preferences in [Account Settings](/account/preferences/) Close # United Airlines Customers Outraged After Being Put Up in Military Barracks by [NBC News](/author/nbc-news/) ## NBC News Update your preferences in [Account Settings](/account/preferences/) Close Jun 14, 2015 9:52 PM CUT by [NBC News](/author/nbc-news/) ## NBC News Update your preferences in [Account Settings](/account/preferences/) Close Jun 14, 2015 9:52 PM CUT United Airlines passengers expressed frustration on social media Saturday after their flight to London was diverted to Canada — and they were put up in army barracks for more than 20 hours. According to outraged passengers, their flight from Chicago to London was diverted to Goose Bay, in Newfoundland, Canada, where they were put up overnight at a military base, while the flight staff stayed in hotels and was nowhere to be found. “Once we landed there was nobody at all from United Airlines to be seen anywhere,” passenger Lisa Wan told NBC News once she landed in London, 48 hours after her trip began… [Read the rest of the story from our partners at NBC News](http://www.nbcnews.com/news/us-news/united-airlines-customers-outraged-after-they-are-put-military-barracks-n375131?cid=par-time-article%5F20150614 "undefined") ```json [{"@context":"https://schema.org","@type":"NewsArticle","@id":"https://time.com/3920648/united-airlines-flight-military/","mainEntityOfPage":{"@type":"WebPage","@id":"https://time.com/3920648/united-airlines-flight-military/"},"headline":"United Airlines Customers Outraged After Being Put Up in Military Barracks","datePublished":"2015-06-14T21:52:04.000Z","dateModified":"2026-02-22T08:11:38.153Z","description":"The flight staff stayed in hotels and was nowhere to be found","url":"https://time.com/3920648/united-airlines-flight-military/","keywords":["Aviation"],"thumbnailUrl":"","author":[{"@type":"Person","name":"NBC News","jobTitle":null,"url":"https://time.com/author/nbc-news/"}],"articleSection":"Business","image":[],"publisher":{"@type":"Organization","name":"Time","url":"https://time.com/","logo":{"@type":"ImageObject","url":"https://time.com/images/logo.png","width":528,"height":156},"foundingDate":"March 3, 1923","sameAs":["https://www.facebook.com/time","https://www.instagram.com/time/?hl=en","https://twitter.com/time","https://www.pinterest.com/timemagazine"]}},{"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"item":{"@id":"/section/business/","name":"Business"}},{"@type":"ListItem","position":2,"item":{"@id":"/tag/aviation/","name":"Aviation"}},{"@type":"ListItem","position":3,"item":{"@id":"https://time.com/3920648/united-airlines-flight-military/","name":"United Airlines Customers Outraged After Being Put Up in Military Barracks"}}]}] ```