--- description: Spotify's CEO aired his frustration with Taylor Swift's critique of the streaming music service. title: Spotify CEO 'Really Frustrated' With Taylor Swift image: https://static.time.com/v3/assets/bltea6093859af6183b/blt3643f77f1c136fec/69876827524fc06998deaa76/488755785.jpg?branch=production&width=3840&quality=75&auto=webp&crop=16:9 ---  * [Business](/section/business/) ## Business Update your preferences in [Account Settings](/account/preferences/) Close * [Technology & Media](/tag/technology-media/) ## Technology & Media Update your preferences in [Account Settings](/account/preferences/) Close # Spotify CEO 'Really Frustrated' With Taylor Swift  by [Dan Kedmey](/author/dan-kedmey/)  ## Dan Kedmey Update your preferences in [Account Settings](/account/preferences/) Close Nov 11, 2014 3:04 PM CUT  Musician Taylor Swift attends the "Charles James: Beyond Fashion" Costume Institute Gala at the Metropolitan Museum of Art on May 5, 2014 in New York City. Musician Taylor Swift attends the "Charles James: Beyond Fashion" Costume Institute Gala at the Metropolitan Museum of Art on May 5, 2014 in New York City.Mike Coppola—Getty Images  by [Dan Kedmey](/author/dan-kedmey/)  ## Dan Kedmey Update your preferences in [Account Settings](/account/preferences/) Close Nov 11, 2014 3:04 PM CUT Spotify’s CEO on Tuesday [aired](https://news.spotify.com/us/2014/11/11/2-billion-and-counting/ "undefined") his frustration with Taylor Swift’s critique of the streaming music service, arguing that his company’s revenue sharing agreements ensure that musicians get paid for their work and serve as a bulwark against online piracy. “We started Spotify because we love music and piracy was killing it,” [wrote](https://news.spotify.com/us/2014/11/11/2-billion-and-counting/ "undefined") CEO Daniel Ek in a post on Spotify’s official blog. Ek said that Spotify had paid a total of $2 billion to music labels and their associated artists since Spotify launched in 2008, a sum he argued wouldn’t exist had fans downloaded the music through pirated websites. Ek’s defense came in the wake of pop artist Taylor Swift’s widely publicized [decision](http://time.com/3554468/why-taylor-swift-spotify/ "undefined") to pull all of her music, save one song, from the streaming service last week. Swift has previously criticized Spotify’s payments to musical artists — which average less than a penny per played song — as inadequate compensation for artists. “When I hear stories about artists and songwriters who say they’ve seen little or no money from streaming and are naturally angry and frustrated, I’m really frustrated too,” Ek [wrote](https://news.spotify.com/uk/2014/11/11/2-billion-and-counting/ "undefined") in the post. “We will do anything we can to work with the industry to increase transparency, improve speed of payments, and give artists the opportunity to promote themselves and connect with fans.” ```json [{"@context":"https://schema.org","@type":"NewsArticle","@id":"https://time.com/3578098/taylor-swift-spotify-ceo/","mainEntityOfPage":{"@type":"WebPage","@id":"https://time.com/3578098/taylor-swift-spotify-ceo/"},"headline":"Spotify CEO 'Really Frustrated' With Taylor Swift","datePublished":"2014-11-11T15:04:21.000Z","dateModified":"2026-02-21T11:21:28.227Z","description":"After Swift pulled her music from the streaming service","url":"https://time.com/3578098/taylor-swift-spotify-ceo/","keywords":["Technology & Media","Spotify","Taylor Swift"],"thumbnailUrl":"https://static.time.com/v3/assets/bltea6093859af6183b/blt3643f77f1c136fec/69876827524fc06998deaa76/488755785.jpg?branch=production&width=1200&quality=75&auto=webp&crop=1200:675&height=675","author":[{"@type":"Person","name":"Dan Kedmey","jobTitle":null,"url":"https://time.com/author/dan-kedmey/"}],"articleSection":"Business","image":[{"@type":"ImageObject","url":"https://static.time.com/v3/assets/bltea6093859af6183b/blt3643f77f1c136fec/69876827524fc06998deaa76/488755785.jpg?branch=production&width=1200&quality=75&auto=webp&crop=1200:675&height=675","width":1200,"height":675,"headline":"\"Charles James: Beyond Fashion\" Costume Institute Gala - Candids","caption":"\"Charles James: Beyond Fashion\" Costume Institute Gala - Candids","creditText":"Mike Coppola—Getty Images","representativeOfPage":true}],"publisher":{"@type":"Organization","name":"Time","url":"https://time.com/","logo":{"@type":"ImageObject","url":"https://time.com/images/logo.png","width":528,"height":156},"foundingDate":"March 3, 1923","sameAs":["https://www.facebook.com/time","https://www.instagram.com/time/?hl=en","https://twitter.com/time","https://www.pinterest.com/timemagazine"]}},{"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"item":{"@id":"/section/business/","name":"Business"}},{"@type":"ListItem","position":2,"item":{"@id":"/tag/technology-media/","name":"Technology & Media"}},{"@type":"ListItem","position":3,"item":{"@id":"https://time.com/3578098/taylor-swift-spotify-ceo/","name":"Spotify CEO 'Really Frustrated' With Taylor Swift"}}]}] ```