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By Murray Newlands
A lot of people believe that the true leadership capacity of a person is tested during times of crisis. Performance under stress can show how quick witted or level headed a person is, or on the contrary, it can show where their weaknesses lie. As a business owner or as an entrepreneur, it's important that you always keep your wits about you and stay cool in difficult situations. These are the five things that every successful leader does in times of crisis, and traits to you should always keep in mind when running a business.
Successful Leaders Don't Let Their Emotions Get In The Way
The most important thing to do during a crisis is to maintain an example for your employees by keeping cool, calm, and collected, which will allow you to think about the curveballs being thrown your way.
Successful Leaders Are Brave
Many people respond to a crisis by being overwhelmed by stress, which turns to fear. It is easy to be afraid when you have a crisis situation in your business, as it is your entire livelihood on the line, but if you remain brave, then your employees will be too, and together a strong team will be able to turn anything around.
Successful Leaders Are Accountable For Their Victories And Their Losses
Good leaders own up to when they make mistakes. After all, we are all human, and someone who is too proud to admit their own mistake is not likely to be someone that others will follow. Taking responsibility for any actions that you have taken that could have contributed to the crisis will be a good way to prompt your employees into working on the situation with you wholeheartedly, instead of just because they have to.
Successful Leaders Don't Take Failures Personally
By separating your personal feelings from the matter at hand, you are better able to focus on what is happening and take care of it in a manner that is going to be most successful for you, your employees, and the rest of your business. Crises can also bring out power dynamics in the workplace, and a successful leader does not let those office politics get in the way of taking care of business!
Successful Leaders Possess Positive Attitudes From Start To Finish
The end of the crisis is not just when you pull yourself out of the muck that it had put you in. The end of the crisis is when the team has started to recover and is moving on, which might take a bit. Keeping a positive attitude on your face and pushing the excellence of your team will keep morale high, which will put things right back on track in no time at all, and will also earn you the trust and respect of your employees.
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