Two theaters reportedly showed Rise of the Guardians by mistake
All they wanted was Chris Pratt and a talking raccoon. Instead, they got these guys.
A Regal Cinemas theater in Richmond, Va., accidentally showed moviegoers the 2012 animated film Rise of the Guardians instead of Guardians of the Galaxy on Thursday due to an alleged system mix-up.
The theater tried to restart the screening and the show the correct film three different times before the remaining movie-goers left to get their money back, according to The Hollywood Reporter. A girl in New Jersey also tweeted that her Regal theater in Turnersville made the same mistake.
A source familiar with movie theater film distribution told Variety that Rise of the Guardians was not supposed to have been on the theaters’ servers. Both theaters, however, run a summer movie series for children that included Rise, which explains how it ended up in the system and how it may have been mislabeled.
Regal did not respond to THR‘s or Variety‘s requests for comments but did apologize in a tweet to a customer.