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Many of us can point to former bosses and corporate heads who inspired us to become more well-read, better at communication, or more engaged because of their shining examples. But what about those leaders who shaped our behavior and management style because of the negative example they have set?
“We learn from everyone we work with, whether they’re good or bad experiences. They can be examples of things not to do,” says Gay Gaddis, chief executive and founder of T3, an Austin-based digital agency. “All of us have had people who were obstacles, who were bad examples. Sharing that is just as important as going, ‘Rah, rah!’ “
So, what have Gaddis and other executives learned from misguided, wrongheaded, or simply evil bosses?
The cost of a closed mind
When Gaddis was a marketing executive, her chief executive was overbearing, assumed he was always right, and failed to listen to others. During an economic downturn, Gaddis developed an idea on how to change the company’s direction to recover from the slump. She wrote a business plan and, full of excitement, presented it to her boss and mentor.
“He said, ‘I don’t support your plan and I’m not going to be a part of it.’ I was so shot down by that,” she recalls, that she quit to pursue her idea. “I learned that is a very important quality: you’ve got to listen to the people around you.”
Gaddis never would’ve thought to go out on her own if the door hadn’t been slammed so firmly in her face by the CEO. Indeed, his refusal to listen was part of her motivation to hit the ground running.
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