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The FCC has heard your concerns over the weeks-long squabble between Netflix and Verizon regarding slow Internet streaming speeds and the FCC is . . . looking into it.
Federal Communications Commission chairman Tom Wheeler issued a statement Friday afternoon to say his staff is “looking under the hood” to determine who, if anyone, is at fault when it comes to poor Internet service and whether or not Internet service providers (ISPs) are purposefully interfering with streaming speed in order to strong-arm content providers like Netflix and Hulu into paying more for faster service, as Netflix has claimed.
Wheeler says the FCC’s goal is “protecting Internet consumers,” some of whom have contacted him directly with their concerns as the dispute between Verizon and Comcast, and Netflix has played out in the public sphere. Wheeler referred specifically to one consumer, whom he identifies only as “George,” who contacted the FCC chairman with a plea to get to the bottom of the Netflix-Verizon dispute.