TIME Autos

GM Apologizes After Sending Recall Notices to Victims’ Families

The embattled carmaker says it regrets sending recall notices to families of victims

General Motors apologized Tuesday for sending recall notices to families of car owners killed as a result of their vehicles’ defects.

“We are deeply sorry to those families who received a recall notice,” GM spokesman Greg Martin told Reuters.

GM recalled 2.6 million cars in recent months after they were linked to an ignition switch defect that GM blames for 13 deaths, though other reports say the number is many times that.

Terri DiBattista, the mother of a 16-year-old who died in a 2005 Chevrolet Cobalt, said she received two recall notices from GM to fix the vehicle. The Cobalt was destroyed in the accident.

Federal regulators believe that GM’s death toll of 13 is a low estimate. A recent Reuters analysis says at least 74 people have died in accidents similar to the ones GM has linked to the defective switches, though GM refutes that number.



Tap to read full story

Your browser is out of date. Please update your browser at http://update.microsoft.com


Dear TIME Reader,

As a regular visitor to TIME.com, we are sure you enjoy all the great journalism created by our editors and reporters. Great journalism has great value, and it costs money to make it. One of the main ways we cover our costs is through advertising.

The use of software that blocks ads limits our ability to provide you with the journalism you enjoy. Consider turning your Ad Blocker off so that we can continue to provide the world class journalism you have become accustomed to.

The TIME Team