TIME Television

HBO GO Technical Troubles Mar True Detective Finale

True Detective fans took to Twitter Sunday evening to complain of apparently wide-reaching HBO GO technical troubles preventing them from viewing the hit show’s finale. HBO GO is HBO’s online content platform.

Many users shared screenshots of a stalled loading screen:

HBO tweeted Sunday evening the problem is affecting “some users” and is related to “overwhelmingly popular demand” for the show:

While some observers speculated the problem might be an attempt by HBO to clamp down on subscribers sharing their usernames and passwords with non-paying users, HBO CEO Richard Plepler recently said he doesn’t mind customers sharing their login information.

“What we’re in the business of is building addicts, building video addicts,” Plepler said in an interview, “and the way we do that is exposing our product and our shows and our brand to more and more people.”

(Disclosure: HBO is a subsidiary of Time Warner, which also owns TIME Inc.).

Your browser is out of date. Please update your browser at http://update.microsoft.com


Dear TIME Reader,

As a regular visitor to TIME.com, we are sure you enjoy all the great journalism created by our editors and reporters. Great journalism has great value, and it costs money to make it. One of the main ways we cover our costs is through advertising.

The use of software that blocks ads limits our ability to provide you with the journalism you enjoy. Consider turning your Ad Blocker off so that we can continue to provide the world class journalism you have become accustomed to.

The TIME Team